Connecting people and property for more than 50 years, Urban Partners, a 2nd generation family business in New Zealand, has built a reputation in commercial property development and investment. They specialise in investing in properties with hidden potential not easily recognised by others and developing them over time. We spoke with the team at Urban Partners to learn more about the family business, its growth and developments over the years and the next generation now leading the company.
Tell us about your business?
Our family business was founded by brothers Mark and Haydn Staples over 50 years ago. Mark and Hadyn both still serve as Directors of the company. From its inception, our business has been deeply rooted in family values and driven by a commitment to excellence and innovation. The business has evolved from textiles, to fashion, to property investment and finance over the years. The current iteration is a long way from our roots in retail and fashion.
Recently, Haydn Staples, has largely stepped back from his role as Managing Director, and the day-to-day running of the business, allowing the next generation to take the reins. Haydn’s son, Jonny Staples, is the CEO of our wider group of companies, which includes Urban Partners and Cressida Capital.
Mark’s sons, Nigel and Greig are also involved in the business. Nigel Staples runs the finance company Cressida Capital. Cressida is a specialist non-bank lender, operating primarily in the Auckland markets. Greig Staples serves as the CEO of Urban Partners, the property investment arm of the business. Urban Partners focuses on build-to-rent investment as well as being the owner of commercial property in Mission Bay and the old hot-pools and adjacent sites in Waiwera.
The Staples Education Foundation (SEF) is a scholarship program established in 2015 to assist academically talented students, particularly those from underprivileged backgrounds, in transitioning from high school to tertiary education and into their careers. SEF primarily focuses on supporting students with financial aid, mentorship, and professional development opportunities
Our strong family bond and shared vision set us apart enabling us to navigate the complexities of business with unity and resilience. Our ability to blend traditional values with modern business practices has been a cornerstone of our success, allowing us to stay dynamic and competitive in the marketplace.
What has been your greatest success?
There have been some amazing achievements over the years. The development of Queensgate shopping centre in Lower Hutt, Southgate in Takanini and an award-winning datacentre for Spark.
Cressida Capital was able to successfully manage the GFC without any capital losses while most of its competitors went under, and is celebrating its 20th anniversary this year. Cressida is now known within the property industry for its deep knowledge and expertise and has earned its reputation for service and speed of turnaround.
By combining financial support with mentorship and practical experience, SEF significantly impacts young people's lives, empowering them to achieve their educational and professional goals and ultimately contributing back to their communities.
What do you value about FBA?
We joined FBA to connect with a network of like-minded family businesses and access valuable resources and support. FBA provides a platform for sharing experiences, challenges, and best practices, which are crucial for our growth and development. The sense of community and the wealth of knowledge available through FBA have been immensely beneficial in helping us navigate the unique dynamics of a family-run business.
As Forum Group members, we highly value the confidential and supportive environment it provides. It allows us to discuss our business challenges and successes with peers who understand the intricacies of running a family business. The insights and feedback from other Forum members have been invaluable in guiding our decision-making and strategic planning.
What advice would you give to other family businesses?
Our advice to other family businesses is to prioritise clear communication and establish a strong governance structure. It's essential to have open and honest discussions about roles, responsibilities, and expectations. Additionally, nurturing the next generation and involving them in the business early on can facilitate a smooth transition and ensure the longevity of the business. Embrace innovation and be willing to adapt, while staying true to your core values and vision.
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