Refund Policy
CANCELLATIONS AND REFUNDS
Cancellation & Refund Policy - Membership
Our memberships run from 1 July to 30 June each year. Memberships will be rolled over at the end of each financial year unless cancelled by request by 30 June.
When joining you are agreeing to a membership until 30 June and by raising an invoice, payment is required in full or by instalments in special circumstances.
Memberships are non-refundable. Refunds may be made under exceptional circumstances at FBA’s discretion. An administrative fee may apply. Submissions for a refund must be made to membership@familybusiness.org.au.
Cancellation & Refund Policy - Education
FBA is to be notified in writing more than 14 days prior to the event for a full refund to be permitted. If cancellation is made 3 to 14 days prior to the event, no refund applies, however replacement delegates can be named. If cancelling less than 3 days prior to the event, no refund or replacement delegates are permitted.
If you would like request a refund, please click here to email our education team.
Cancellation & Refund Policy - Events
FBA is to be notified in writing more than 14 days prior to the event for a full refund to be permitted. If cancellation is made 3 to 14 days prior to the event, no refund applies, however replacement delegates can be named. If cancelling less than 3 days prior to the event, no refund or replacement delegates are permitted.
If you would like request a refund, please click here to email our events team.
Cancellation & Refund Policy - The Family Business Conference - Asia Pacific
Cancellations must be made in writing to the Conference Manager. Cancellations received 30 days prior to the event will be entitled to a full refund, less an administration fee of $220 per person. After this date no refunds will apply, however substitute delegates can be accommodated up until 10 days before the event. The personal information that you provide on this form will be used by FBA for administrative contact purposes, marketing activities and may be disclosed to third party contractors and sponsors. If you would like request a refund, please click here to email our conference and events team.